Navigating Internal and External Customer Experiences - Creating WOW!!!


ID : 1099   

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ClassGraphic For a company to create “WOW!!!” it must consistently deliver what external customers value and expect. It must then align internal customers (employees, co-workers) and processes to consistently improve service delivery and the overall customer experience. We will review the many individual, team, and system-wide opportunities to enhance customer value.


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Class Details

1 Session(s)
Daily

Location
Keese Hall (Rhodes State)

Instructor
Michael Borden 

Tuition: 

$175.00

Registration Closes On
Saturday, March 14, 2026 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
3/18/2026 - 3/18/2026 Daily - Wed 08:00 AM - 12:00 PM Lima, Keese Hall (Rhodes State)  Map, Room: Keese Hall 238 Michael Borden 

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