Essentials of Leadership
Describes the basic responsibilities of a leader and gives helpful ideas about how to gain the respect and trust of others. Includes an Interactive Lab.
Essentials of Communication
Describes key types of communication and common roadblocks to communication, as well as how to use effective communication as a tool to help build teamwork and manage conflict. Includes an Interactive Lab.
Basics of Manufacturing Costs
Describes the basic costs associated with manufacturing and how these costs are typically controlled.
Conflict Resolution Principles Covers the basic steps that a manager can take to resolve conflicts in the workplace and help ensure that the same conflicts do not return. Includes an Interactive Lab.
Conflict Resolution for Different Groups
Describes a variety of situations in which a conflict may occur and offers advice for the best approaches to dealing with those conflicts.
Teaches the basics of effectively leading a team, including picking team members and resolving conflicts. Includes an Interactive Lab.
An introduction to management for Certified Manufacturing Technologist covers a number of management topics, including project planning, organizational design, theories of leadership and labor relations.
Introduces the importance of effective communication and the various forms and mediums of communication in the workplace. The need for encouraging creativity, innovation, and the importance of knowledge and learning in the 21st century workplace is also described.
Managing the Diverse Workplace
Describes the issues surrounding diversity in the modern workplace, as well as describing some employer responsibilities in regards to diversity management. Includes an Interactive Lab
Harassment and Discrimination
Covers how to identify and prevent harassment and discrimination in a diverse workplace, as well as some basic Federal laws that protect workers from harassment and discrimination. Includes an Interactive Lab.